At Auguro Sempre we are committed to sustainable and controlled production, which is why ALL designs are made to order, either by size or made to measure, except for the OUTLET section ( which are dresses with immediate shipping ) .
Once the order has been placed and purchased on our website by credit card, debit card, PayPal or deferred payment with Scalapay, the creation of the chosen model begins.
Each model has a sewing time specified in the product information : 2 to 3 months for a guest (the exact sewing time is indicated in the detailed information that you will find in each model) and 3 - 4 months for a bride.
Once your model has left the sewing workshop, we will send you an email or text message to inform you that the model is finished and on its way to the delivery address you provided when placing your order.
FAQ
"If I try it on at home and the dress doesn't fit me, can I return it?"
- Yes, we accept exchanges and returns as long as the dress is in perfect condition. Check our returns policy .
"Can I buy 2 dresses to try on and then return the dress that doesn't fit me?
- No problem, but the dress must be purchased in size, not made to measure. We can then fix the dress you want and return the design you don't want.
"How far in advance should I purchase a dress?"
- We recommend purchasing the dress you need as soon as possible so that the design has the necessary time to be sewn and you can have peace of mind knowing that there is still time between receiving the dress and your event.
Each model has a sewing time specified in the product information 2 - 3 months for a guest (the exact sewing time is indicated in the detailed information that you will find in each model) and 3 - 4 months for a bride.
"How do I measure myself to buy my custom-made dress?
- We recommend that you have a third person measure you with a sewing tape measure. We will send you a measurement chart with the measurements we need as well as instructions for measuring each of the areas. We are always available to answer any questions you may have.
"Can I buy it by size, try it on at home, and send it back to you for fitting?"
- Yes, just send it back to us and tell us what adjustments you need us to make. The cost of the alterations is determined by the alterations you need. We will give you a quote before making them so you can decide if you prefer to make them with us or with other seamstresses.